The Scrum Master is responsible for establishing Scrum in the organisation, and they do this by having the knowledge and expertise on Scrum.

The Scrum Master is a servant leader.

The Scrum Master serves the Scrum Team in several ways, including:

• Coaching the team members in self-management and cross-functionality;
• Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;
• Causing the removal of impediments to the Scrum Team’s progress; and,
• Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.

The Scrum Master serves the Product Owner in several ways, including:

• Helping find techniques for effective Product Goal definition and Product Backlog management;
• Helping the Scrum Team understand the need for clear and concise Product Backlog items;
• Helping establish empirical product planning for a complex environment; and,
• Facilitating stakeholder collaboration as requested or needed.

The Scrum Master serves the organization in several ways, including:

• Leading, training, and coaching the organization in its Scrum adoption;
• Planning and advising Scrum implementations within the organization;
• Helping employees and stakeholders understand and enact an empirical approach for complex work; and,